Frequently Asked Questions

Can you tell me more about your philosophy?

We are a collection of mothers, inventors, and dreamers rooted in our Copenhagen-based headquarter with a clear mission - to create the purest, most effective, and most natural skin care products for mom and baby.

You can read much more about our philosophy here.

What are your policies?

Please note that the following points apply to all our retail collaborations unless any special agreements are made. 

Pricing
We have a variety of price lists for our different retailers and have connected you as a retailer to the agreed pricing when we created your login. You can find information about pricing on each of the product pages. For more information about Buying Price ex VAT, Sales Price Inc. VAT, Percental Savings, and Markup for each product, click here.

Minimum Quantity
At the moment, we do not have any minimum quantity. However, if you are looking at larger quantities, please don't hesitate to get in touch with us at: retail@sokind.com. We would gladly provide a price list corresponding to the increased quantity.

Sale 
Please be advised that discounts offered on SoKind products should not exceed a maximum of 25%. 

Payment Terms
To streamline your purchases on our B2B platform, payments are typically processed during checkout. If you require an invoice-based payment method, kindly reach out to us at retail@sokind.com, and we'll explore the available options tailored to your needs.

Shipment
Shipments from our warehouse in Greve, Denmark, are paid for and handled by the buyer.

Payment Options

To streamline your purchases on our B2B platform, payments are typically processed during checkout. If you require an invoice-based payment method, kindly reach out to us at retail@sokind.com, and we'll explore the available options tailored to your needs.

What are the SKU/EAN codes for the products?

Find the correlating code for each product below:

Pregnancy Skin Care Kit (5745000074051)
Blissful moments (5745000074082)
Love Lines (5745000074075)
Silky Essential (5745000074068)
Pure Kindness (5745000074099)

Dear Baby Kit (5745000074006)
Velvet Droplets (5745000074044)
Tiny Softness (5745000074013)
Little Miracle (5745000074037)
Bubble Time (5745000074044)

What are your shipping costs?

The shipping fee depends on the order size and whether the shipping address is within the EU. 

- Within the EU, the shipping cost will be between €20.2 - €26.9 (depending on the weight of the order).

- Outside the EU, the shipping cost will be between $30.35 - $91.5 (depending on the weight of the order).

What are the ingredients in the products?

You can find the ingredients for each product on the corresponding product page, or find all our ingredients lists here.

What are the criteria for becoming a distributor?

If you are interested in becoming a distributor, please send us an email at retail@sokind.com, including the following information: 

- What are your strategies for being a distributor?
- What is your marketing strategy?
- What areas are you looking to distribute the SoKind products?
-  Please tell us more about why you stand out as a distributor.

Please also include the following: 
- Company name
- Name of contact
- Address
- VAT/CVR
- Invoice mail
- Phone number

We are looking forward to hearing from you.

Would you like to support our goodie bags?

If you're planning an event focused on parenthood, pregnancy, or babies, please email us the event details. We'll be happy to review the information and explore any potential opportunities.

Do you have any content that I can use?

Please write to us at retail@sokind.com if you would like to receive our content package.

The content package includes pictures for social media/lifestyle, packshots, and a logo package.

Please note that if you use any content from our Instagram or images from the content package named with an Instagram handle, you should tag both SoKind and the influencer.

Do you sell testers?

If you want to receive testers, we can offer them at a 50% discount when you order them with your initial order.